Information we collect
We collect information that you provide when using DJADOR Family Store. The information collected depends on the features and services you use.
This information may include:
- Your name and email address
- Account and sign-in information
- Telephone number when provided with an order
- Shipping and saved address information
- Products added to your cart or wishlist
- Order and purchase-related information
- Product reviews and other content you submit
- Information included in customer service requests
Certain technical information may also be created or processed as you use the website so that features such as account sessions, carts, orders, notifications, and website security can operate correctly.
How we use your information
We use information to provide, maintain, and support the services available through DJADOR Family Store.
Information may be used to:
- Create and maintain customer accounts
- Authenticate users and protect account access
- Maintain shopping carts and wishlists
- Create and manage customer orders
- Provide order status and shipping information
- Manage saved shipping addresses
- Process cancellation and eligible return requests
- Send account and order-related communications
- Respond to customer service requests
- Protect the security and reliability of our services
Your account
When you create a DJADOR account, information associated with your account is used to provide services such as sign-in, order history, saved addresses, wishlists, notifications, and account recovery.
You are responsible for keeping your account credentials confidential. We recommend using a strong password and avoiding sharing your sign-in information with others.
We may send emails related to account verification, password recovery, orders, or other services requested through your account.
Orders and shipping information
When an order is placed, we maintain information needed to create, display, manage, and support that order.
Order records may include products ordered, quantities, prices, shipping information, order status, and other information associated with the transaction.
We may use this information to provide order updates, shipping information, customer support, cancellation services, and eligible return services.
Payment information
This policy may be updated when additional payment-processing services are made available through DJADOR Family Store.
Service providers
We may use third-party service providers to support the operation of DJADOR Family Store. These providers may perform technical functions such as website hosting, database services, authentication, file storage, and email delivery.
Information may be processed by these providers when necessary to provide their services to DJADOR Family Store. Their handling of information may also be governed by their own privacy terms and policies.
How we protect information
We use technical and organizational measures intended to protect customer information and restrict unauthorized access to accounts and administrative services.
No website, network, database, or method of electronic transmission can be guaranteed to be completely secure. Customers should protect their passwords and contact Customer Service if they believe their account has been accessed without authorization.
How long we keep information
Information may be retained for as long as reasonably necessary to provide our services, maintain appropriate business records, respond to customer requests, protect our website, and meet applicable obligations.
Retention periods may vary depending on the type of information and the purpose for which it is maintained.
Your choices
Your DJADOR account provides access to certain information and account-management features. Depending on the feature, you may be able to review or manage:
- Your order history and order details
- Saved shipping addresses
- Wishlist items
- Account and password recovery options
For privacy or account questions that cannot be handled directly through your account, please contact Customer Service.
Children's privacy
DJADOR Family Store is a general-audience shopping website and is not designed specifically for children.
If you believe personal information involving a child has been submitted through our website and you have questions or concerns, please contact Customer Service.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or applicable requirements.
When changes are made, the updated policy will be published on this page and the date shown at the top of the policy will be revised.
Contact us
If you have questions about this Privacy Policy or need assistance with your DJADOR account, please contact DJADOR Customer Service.
Contact Customer Service